Privacy Policy

Personal Information

We may collect personal information that you voluntarily provide when using our platform, including:

• Contact Information: Name, email, phone number, business address
• Business Information: Company name, service offerings, pricing
• Financial Information: Payment processing details, bank account info
• Customer Information: Interaction history, preferences, and contact details
• Account Authentication & SMS/OTP Messaging: We collect phone numbers to send One-Time Passwords (OTP) and service-related notifications via secure SMS gateways (such as Twilio and Exotel) for secure sign-up, login, and application usage.

We use the information we collect for various business purposes, including to:

• Provide and maintain our App and Website
• Send OTP and SMS messages for account verification and security
• Improve our services and user experience
• Communicate with you regarding updates or support
• Marketing and promotion (with your consent)
• Security and fraud prevention
• Legal compliance

No Third-Party Selling: We do not sell, rent, or lease our customer or user lists to third parties for marketing purposes.

We only share data with trusted service providers who help us operate our business, such as Twilio and Exotel for SMS/OTP delivery, and only to the extent necessary to provide these services.

Mobile Information and Consent: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement appropriate technical and organizational measures to protect the security of your personal information.

• Encryption: Data in transit (SSL/TLS) and at rest
• Access controls: Limited access to authorized personnel
• Regular audits: Periodic review of security practices
• Data backups: Regular backups to prevent data loss

You have the right to:

• Access the personal data we store about you
• Request corrections or updates to your data
• Ask for your data to be deleted
• Withdraw your consent to data processing (e.g., unsubscribing from messages or SMS updates)

For any requests, contact us at support@cleomitra.com

To protect our platform and your data from automated abuse and spam, we use Google reCAPTCHA v3 on our contact forms.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.